Refund Policy

Due to the digital nature of our products, all purchases are generally final. We do not offer refunds or exchanges for change of mind once a digital product has been purchased and access has been provided.

Unlike physical goods, digital products can be accessed, downloaded, and retained immediately after purchase.

We therefore do not ordinarily provide discretionary refunds for:

• Changing your mind after purchase
• Deciding you no longer need the product
• Not using or completing the purchased resource
• Personal preferences after receiving the product
• Accidental purchases made by the customer, subject to applicable legal rights

We encourage customers to review product descriptions, previews, and inclusions carefully before completing payment.

If you have completed payment but have not received your digital product, or you are unable to access or download it, please contact us.

Examples include:

• A missing download link
• An inaccessible or expired delivery link
• A corrupted or unusable file
• An incorrect product being delivered
• A product materially different from its published description

We will investigate the issue and, where appropriate, help restore access, provide a corrected file, or arrange another appropriate remedy.

Where applicable law requires a refund or other remedy, this policy does not prevent it.

If you believe you were charged more than once for the same order or notice an unauthorized transaction, please contact us and the relevant payment provider promptly.

Include your order reference and relevant payment details, but do not send full card numbers, passwords, or other sensitive payment credentials.

We will review the information available to us and assist with the appropriate resolution.

For purchase, download, or delivery problems, contact:

Email: madeviastudios@gmail.com

Please include:

• Your name
• The email address used during checkout
• The product name
• Your order ID or transaction reference
• A brief explanation of the issue

Screenshots may be included where helpful, provided they do not expose sensitive payment information.

We will review your enquiry and respond as reasonably practicable.

If a refund is determined to be appropriate or legally required, it may be processed through SuperProfile or the relevant payment-processing provider.

The method and timing of a refund may depend on the payment provider, payment method, and applicable requirements.

We do not guarantee a specific processing period unless separately communicated and confirmed.

This policy explains our general position on discretionary returns and refunds for digital downloads.

Nothing in this Refund Policy limits or excludes any refund, replacement, redressal, or other remedy that a customer is entitled to under applicable consumer-protection law.

For questions about this Refund Policy, email madeviastudios@gmail.com.

Website: https://madeviastudios.in

Madevia Studios.